About The Role
We are looking for an experienced and dedicated Retail Sales Supervisor. In this role, your duties will include overseeing employees and finances and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.
To ensure success as a Retail Sales Supervisor, you should exhibit demonstrable managerial competency and excellent communication skills. Supervisors are natural leaders with excellent business management skills and a passion for customer service.
What You'll Do
- Manage retail staff, including cashiers and people working on the floor.
- Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Formulate pricing policies.
- Determine daily coupons.
- Ensure pricing is correct.
- Work on store displays.
- Attend trade shows to identify new products and services.
- Coach, counsel, recruit, train, and discipline employees.
- Evaluate on-the-job performance.
- Identify current and future trends that appeal to consumers.
- Ensure merchandise is clean and ready to be displayed.
- Maintain inventory and ensure items are in stock.
- Keep up with fluctuating supply and demand.
- Analyze operating and financial statements for profitability ratios.
- Ensure promotions are accurate and merchandised to the company’s standards.
- Utilize information technology to record sales figures, for data analysis and forward planning.
- Ensure standards for quality, customer service and health and safety are met.
- Monitor local competitors.
What You'll Need
- High school diploma or GED.
- A bachelor's degree in business administration, financial management, or equivalent qualification preferred.
- Demonstrable experience in a supervisory capacity at a retail store, or similar.
- Extensive experience with preparing budgets, and financial and expense reports.
- In-depth knowledge of product and consumer trends, and marketing strategies.
- Exceptional interpersonal skills in dealing with employees and customers.
- Competency in retail management software, such as AIM and NetSuite.
- Proficiency with spreadsheet and word processing software.
- Excellent written and verbal communication skills.
- Familiarity with applicable labor laws, and retail health and safety standards.
About Career Hire
Career Hire is the perfect place to find your next career move. We are an ontario-based executive search firm that specializes in helping businesses grow with our client’s interests at heart!
We have also built strong relationships with major industry professionals and formed partnerships by focusing on providing services tailored just for each industry’s specific needs – all so you can get what matters most: excellent talent delivering results fast.